Privacy Policy
This policy explains how OwnLead ("we", "us", "our") collects, uses and protects your personal data when you use our website or enquire about our service. We take your privacy seriously and only collect what we need.
Who we are
OwnLead is operated by [your company name / sole trader name], [company number if registered], of [registered address], Dartford, Kent. We are the data controller for the personal data described here. You can reach us at info@ownlead.co.uk. [ICO registration number — to add once registered.]
What we collect
- Enquiry details — when you use our "claim a slot" form or email us: your name, email, phone number, the area you cover, your trade, and anything you write in your message.
- Usage data — if you accept analytics cookies, we collect anonymous information about how you use the site (pages viewed, source, device) via Google Analytics. No analytics run until you accept.
- Payment details — if you become a client, payments are handled by Stripe. We do not see or store your full card details.
Why we use it, and our lawful basis
- To respond to your enquiry and discuss our service — lawful basis: legitimate interests (replying to someone who contacted us) and/or taking steps to enter into a contract.
- To provide and run the service if you become a client — lawful basis: performance of a contract.
- To understand and improve the site — lawful basis: consent (analytics cookies, which you can decline).
Who we share it with
We don't sell your data. We share it only with the providers that help us run the service, under appropriate agreements:
- Web3Forms / [your form provider] — delivers your enquiry to our inbox.
- Google Analytics — website analytics (only if you accept cookies).
- Stripe — secure payment processing (clients only).
- [Hosting provider — e.g. Manus] — hosts the website. [Confirm where your host stores/processes data for your GDPR records.]
Cookies
The site uses no non-essential cookies unless you accept them. If you accept analytics, Google Analytics sets cookies to measure usage; you can decline, and you can clear cookies in your browser at any time.
How long we keep it
We keep enquiry details only as long as needed to deal with your enquiry and for our legitimate business records, then delete them. Client data is kept for the life of the contract and a reasonable period after, in line with legal and tax requirements.
Your rights
Under UK GDPR you have the right to access your data, correct it, ask us to delete it, object to or restrict our use of it, and to data portability. To exercise any of these, email info@ownlead.co.uk and we'll respond within one month.
Complaints
If you're unhappy with how we've handled your data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes
We may update this policy from time to time; the "last updated" date above shows the latest version.